Posts Tagged: customer

Ring confirms it fired four employees for watching customer videos

Ring has responded to the US Senators demanding answers to the security issues it's facing in a letter, which was obtained by Motherboard. In it, the Amazon-owned company has admitted that it had to fire employees for watching customers' videos beyon…
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Verizon ready to turn on 5G, taking customer sign-ups now

Earlier this week Verizon announced they are preparing to turn on their new 5G service on October 1st. For those who are interested in being among the first to get this new service, Verizon has opened up the process to sign-up for their Verizon 5G Home product. There are some limitations for interested consumers, the […]

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Twitter relaxes the rules for customer service DMs

Twitter's bot crackdown is great for improving the quality of the service, but might make it harder for businesses to use it effectively. That's why the company is tweaking its system to enable companies to better deal with bulk communications. In th…
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Saks Fifth Avenue left customer data exposed to the public

Sometimes, hackers don't have to lift a finger to swipe valuable shopping data — it can be sitting right out in the open. BuzzFeed News has found that a number of associated major fashion stores, including Saks Fifth Avenue, Gilt and Lord & Tay…
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Motorola’s poor customer service may cost the company $5 million

Georgia resident Douglas Lynch filed a class-action lawsuit against Motorola, with the lawsuit asking for $ 5 million in damages. Lynch argues the company’s customer service egregiously mishandled a claim he made regarding his Moto 360.

The post Motorola’s poor customer service may cost the company $ 5 million appeared first on Digital Trends.

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