Posts Tagged: customers

Tesla will reportedly take customers on a test drive to show off its Full Self-Driving tech

If you're in North America, a Tesla staff member will show you how the automaker's Full Self-Driving (FSD) technology works before you can take your car home, according to Bloomberg. Tesla CEO Elon Musk has reportedly issued a memo that requires Tesla stores in the region to install and activate its latest Full Self-Driving software and then take customers on a short test ride before handing over a vehicle. He added that "almost no one actually realizes how well (supervised) FSD actually works" and that he's making the demonstration a "hard requirement," even though he knows it will slow down delivery. 

To enjoy Tesla's FSD technology, you'd have to pay $ 12,000 to unlock it on top of what you paid for the car itself. It comes with all of the company's Autopilot features, as well as the ability to use autosteer on city streets and to activate your vehicle's capability to identify stop signs and traffic lights so it can automatically slow your vehicle to stop on approach. Still, $ 12,000 is a big chunk of money. If you're on the fence about shelling out that much, Tesla might be hoping that the demonstration could give you the push needed to make you say yes. 

Tesla has been the subject of criticism and formal investigations over the years due to its Autopilot and FSD technologies. In 2022, the California DMV filed a complaint against the company for using advertising language that makes it seem like its vehicles are capable of full autonomous driving that doesn't require the supervision of a human driver. The National Highway Traffic Safety Administration investigated dozens of Tesla crashes where Autopilot or FSD were involved, including collisions with emergency vehicles. Following in the footsteps of the NHTSA, the Department of Justice also started looking into Tesla's Autopilot and FSD features

This article originally appeared on Engadget at https://www.engadget.com/tesla-will-reportedly-take-customers-on-a-test-drive-to-show-off-its-full-self-driving-tech-062212069.html?src=rss
Engadget is a web magazine with obsessive daily coverage of everything new in gadgets and consumer electronics

23andMe hackers accessed ancestry information on millions of customers using a feature that matches relatives

An SEC filing has revealed more details on a data breach affecting 23andMe users that was disclosed earlier this fall. The company says its investigation found hackers were able to access the accounts of roughly 0.1 percent of its userbase, or about 14,000 of its 14 million total customers, TechCrunch notes. On top of that, the attackers were able to exploit 23andMe’s opt-in DNA Relatives (DNAR) feature, which matches users with their genetic relatives, to access information about millions of other users. A 23andMe spokesperson told Engadget that hackers accessed the DNAR profiles of roughly 5.5 million customers this way, plus Family Tree profile information from 1.4 million DNA Relative participants.

DNAR Profiles contain sensitive details including self-reported information like display names and locations, as well as shared DNA percentages for DNA Relatives matches, family names, predicted relationships and ancestry reports. Family Tree profiles contain display names and relationship labels, plus other information that a user may choose to add, including birth year and location. When the breach was first revealed in October, the company said its investigation “found that no genetic testing results have been leaked.” 

According to the new filing, the data “generally included ancestry information, and, for a subset of those accounts, health-related information based upon the user’s genetics.” All of this was obtained through a credential-stuffing attack, in which hackers used login information from other, previously compromised websites to access those users’ accounts on other sites. In doing this, the filing says, “the threat actor also accessed a significant number of files containing profile information about other users’ ancestry that such users chose to share when opting in to 23andMe’s DNA Relatives feature and posted certain information online.”

Following the discovery of the breach, 23andMe instructed affected users to change their passwords and later rolled out two-factor authentication for all of its customers. In another update on Friday, 23andMe said it had completed the investigation and is notifying everyone who was affected. The company also wrote in the filing that it “believes that the threat actor activity is contained,” and is working to have the publicly-posted information taken down.

Update, December 2 2023, 7:03PM ET: This story has been updated to include information provided by a 23andMe spokesperson on the scope of the breach and the number of DNA Relative participants affected.

This article originally appeared on Engadget at https://www.engadget.com/23andme-hackers-accessed-ancestry-information-from-thousands-of-customers-and-their-dna-relatives-205758731.html?src=rss
Engadget is a web magazine with obsessive daily coverage of everything new in gadgets and consumer electronics

AT&T is offering the new Pixel Fold at 50% off for new and existing customers

The world of foldable smartphones is finally hitting the mainstream with the latest exponent being Google’s Pixel Fold. Powered by the Tensor G2 processor that is also present on last year’s Pixel 7 series, the Pixel Fold gives us our first look at Google’s software that has been adapted to the foldable platform. And, if […]

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T-Mobile customers can snag a free Season Pass to MLB TV worth $150 from March 28th

Having already given its customers an MLS Season Pass worth $ 99 back in February, T-Mobile is following up with a free Season Pass to MLB TV in case you had spare time left to watch yet another favorite sporting pastime. This latest reward is also courtesy of the T-Mobile Tuesday program which you’ll need to […]

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T-Mobile customers can snag a free MLS Season Pass worth $99 on February 21st

T-Mobile customers have a new reason for getting excited with the announcement that they can soon watch the new season of MLS (Major League Soccer) at no extra charge. The MLS Season Pass is worth $ 99 annually and will give T-Mobile (and Metro by T-Mobile) customers the ability to watch every single match, including the […]

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Meal kit company sued by customers who claim ‘contaminated’ lentils led to gallbladders removals

Vegan meal kit startup Daily Harvest has been hit with two lawsuits by customers alleging they needed gallbladder removals after eating one of the company's products, reportedCNN. Last month the company issued a voluntary recall of its “French Lentil + Leek Crumbles” dish following multiple claims of gastrointestinal and liver from consumers. The first lawsuit was filed by Carol Ann Ready, an Oklahoma woman who is suing the company in the federal court for the Southern District of New York. Ready purchased and ate lentil crumbles from Daily Harvest on two separate occasions in May, both of which both of which resulted in trips to the emergency room. The second of these was a four-day stay, which ended with Ready's physician recommending gallbladder removal. 

Attorneys for Ready are asking for a jury trial, alleging that damages for the case exceed what the court normally allows. “Plaintiff has sustained serious personal injuries; suffered, and will continue to suffer, significant pain and other physical discomfort; incurred, and will continue to incur, substantial medical expenses; have missed, and will likely miss in the future, work and time necessarily dedicated to advancement in her profession; and remains at risk for future health complications with damages far in excess of $ 75,000, the jurisdictional threshold of this court,” says the complaint, obtained by Food Safety News.

Earlier this week, an Oregon-based content creator who claimed he also consumed the lentils and subsequently had to have his gallbladder removed filed a personal injury lawsuit against Daily Harvest. In a video posted to Twitter on June 21, the plaintiff in the lawsuit, Luke Wesley Pearson, warned his followers not to eat the lentil crumbles.

Daily Harvest still hasn’t pinpointed what may have caused the adverse reactions. "All pathogen and toxicology results have come back negative so far, but we're continuing to do extensive testing so we can get to the bottom of this. Everyone who has been affected deserves an answer, and we are committed to making this right,” the company said in a statement to CNN.

Yesterday the FDA announced a formal investigation into the outbreak, in an effort to determine the cause. In a blog post, Daily Harvest said it received approximately 470 reports from customers who suffered adverse reactions after eating the product.

Engadget is a web magazine with obsessive daily coverage of everything new in gadgets and consumer electronics

Unlimited Google Photos Storage is back for T-Mobile customers*

We all know that free Unlimited Storage for Google Photos is no longer an option thanks to the search giant squeezing every bit of blood out of that particular stone that it can. If you are a T-Mobile subscriber, though, you will soon have the option of signing up to the Uncarrier’s exclusive Google One […]

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T-Mobile, Sprint, and Metro customers can snag a free season of MLB TV for Mobile from April 5th

We all know that there’s no such thing as a free lunch but when you are already paying for a service it’s always good to get an extra benefit for no extra charge. As they’ve done for a number of years now, T-Mobile is giving its customers free access to MLB TV for Mobile for […]

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OtterBox warns customers about OtterSpot battery swelling

Wireless mobile chargers are extremely popular, but a percentage of OtterBox’s OtterSpots have seen some malfunctions.
Android | Digital Trends

NVIDIA partners with AT&T, gives away 6 months of GeForce Now to customers

NVIDIA has had a busy CES, but it’s not all new graphics card announcements. The company had a joint announcement with AT&T that’s two doses of good news for the cell carrier’s customers. AT&T 5G and GeForce Now If you’ve been interesting in testing out NVIDIA’s game streaming service, AT&T customers will be able to […]

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Robinhood reports data breach affecting 7 million customers

Online stock trading platform Robinhood has been hit by a data breach affecting seven million of its customers, the company revealed on Monday, November 8.
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Razer data leak may have exposed info of over 100,000 customers

If you recently bought something from Razer, you'll want to keep an eye on your email inbox for suspicious links. According to security researcher Bob Diachenko, the company recently misconfigured one of its Elasticsearch servers, leaving the sensiti…
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T-Mobile Test Drive reintroduced, allows potential customers up to 30 days try before they buy

T-Mobile Test Drive has been reintroduced, giving potential customers up to 30 days or 30Gb to test the carrier’s coverage and signal quality. After signing up, T-Mobile will ship you a portable hotspot completely free of charge, and yours to keep or give to a friend after the Test Drive completes. T-Mobile reintroduced their Test […]

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T-Mobile Tuesdays welcomes Sprint customers with a blockbuster summer line-up of prizes, deals, and freebies

With the merger a done deal, the joining up of T-Mobile and Sprint products and services has begun in earnest, with the Uncarrier’s rewards program set to welcome its new members with bigger, better deals throughout the summer. T-Mobile Tuesdays says that to celebrate the arrival of Sprint customers, it will offer food deals every […]

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T-Mobile customers can grab a 3-month Stadia Pro subscription until June 9th

“T-Mobile Tuesdays” is the carrier promo that keeps on giving; if it isn’t a free taco or subscription to Tidal its three-months of Google’s Stadia Pro on the house, absolutely free (so long as you make your monthly payments for your plan). We’ve got the details on how to snag the promotion for you after […]

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AT&T and Cricket offer customers a $15 plan for a limited time

AT&T Prepaid and Cricket Wireless have launched a $ 15 phone plan that's available for a limited time to both new and existing customers. It comes with 2GB of data, unlimited talk and text and no activation fee — and it's clearly a direct competi…
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Uncarrier customers get two-months of YouTube Premium for free with T-Mobile Tuesdays

Wondering what to watch while you self-isolate? Well, if you are an Uncarrier customer you’ll be glad to learn that T-Mobile Tuesdays is rewarding you with a two-month subscription to YouTube Premium (with YouTube Music Premium included), at no cost to yourself. From today onwards, T-Mobile customers can watch ad-free videos, download their favorite content […]

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Disney Plus launches in the UK on March 24, O2 customers can snag 6-months subscription for free

Disney+ has been available in the US for a few months now, but thanks to content licensing issues its debut in the UK was delayed until March 24th, which is now just a week away. After signing promotional deals with carriers in France, Germany, Spain, and other European countries, Disney has teamed up with the […]

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Vodafone UK launches 5G with unlimited data for its Pay As You Go customers

5G is set to continue dominating headlines in 2020 as carriers continue their rollouts of the new technology. While some networks are charging extra to access 5G, Vodafone UK has announced that its PAYG customers can enjoy unlimited data and access to 5G, at no extra cost. Vodafone currently provides 5G connectivity in a total […]

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Blue Apron considers selling itself as it bleeds customers

Blue Apron has been struggling in recent years, and that's leading the company to consider some extreme options. The online meal kit service has revealed that it's looking at "strategic alternatives" that include a merger, raising funds, offloading…
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AT&T TV NOW is significantly increasing prices and almost all customers are affected

AT&T TV NOW introduced two new packages earlier in the year and they’ve suddenly decided to punish customers enjoying older, grandfathered plans. At the time of the new packages, customers were able to keep their current rate with a small price increase, but AT&T just started emailing customers with some unwelcome news. Grandfathered plans will […]

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AT&T will automatically block fraud calls for new customers

AT&T is making quick use of FCC rules explicitly allowing carriers to block robocalls by default. The network will start automatically blocking fraud calls (and issuing suspected spam call alerts) for new phone customers as a matter course, at n…
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2 million T-Mobile customers had their data breached on August 20th

T-Mobile has announced that a few days ago on August 20th, their information systems were compromised and hackers were able to swipe some data from 2 million customers, which is around 3% of the carrier’s total customer base. Data breaches like this are always bad news, but this one could be worse. The carrier reports that […]

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Adidas warns US customers about a possible data breach

Adidas announced this week that its systems might have suffered a data breach and that millions of customers' data could have been exposed. The company became aware of the issue on Tuesday and on Thursday, it reported that "an authorized party claims…
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Mercedes-Benz is giving all its customers a year of Tidal HiFi

Tidal has had a rough few months, what with Kanye leaving in a huff, having to find a third CEO in two years and exclusives like Jay-Z's 4:44 being held back from new subscribers. The streaming service continues to stay relevant, though, perhaps thro…
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Xfinity TV customers can catch up on ‘Game of Thrones’ for free

If you're clamoring to catch up on Game of Thrones but don't have an HBO subscription, you'd better get ready for an epic binge watch. Starting today, TV customers can access all six seasons of the show through Xfinity on Demand for free. The promoti…
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T-Mobile rolls out a new premium insurance package for customers

T-Mobile has announced a new mobile device and insurance package for their wireless customers, and it’s easily the most comprehensive thing that’s currently in the market. For $ 15 per month you get the usual accidental damage protection, extended warranty, and some cloud backup services, but it also includes identity theft protection, security features like a […]

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First the Galaxy Note 7, now the Fitbit — wearable device explodes on customer’s arm

Fitness wearables are meant to keep you healthy, not send you to the hospital. But alas, it would appear that a Fitbit has failed in its duties, as a woman in Milwaukee, Wisconsin alleged that her wearable exploded on her wrist.

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Wearables–Digital Trends

It’s finally back — Verizon re-offers its unlimited plan to eager customers

Guess peer pressure really works. Or at least, healthy competition among the leading phone service providers does. After enduring what seems like years of ridicule from T-Mobile and Sprint, Verizon is finally back in the unlimited game.

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Sprint customers can now pay for Napster with through their Sprint bill

Sprint is making it easier for customers to pay for Napster — now customers of both can pay for Napster through their Sprint bill. The change will be a much bigger deal for Napster than Spotify or Sprint.

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UK broadband customers also affected by Yahoo hack

Yahoo might not be quite as big in the UK as it is in the US, but that doesn't mean the shockwaves from the company's enormous hack won't be felt on the both sides of the Atlantic. In total, 500 million users were affected by the 2014 breach, which w…
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T-Mobile’s Un-carrier 12 ends data plans, gives customers just One choice

T-Mobile’s Un-carrier 12 slyly went live without anyone being prepared for what the carrier would do next to shake up the wireless industry. It actually turned out being very surprising, and not just because no one knew it was coming. Everyone is stunned because T-Mobile is going to embark on a journey that strips customers […]

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Verizon will throttle prepaid customers’ data for usage above allotment

Verizon announced Always-On Data, a version of Safety Mode for its prepaid customers that will not involve an extra cost, regardless of which prepaid plan you might have. Always-On Data will be available on July 17.

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By the numbers: Pew Research profiles ride-hailing customers

A Pew study of the digital economy shows that age, education, income, and geography all impact ride-hailing service usage. Younger adults located in urban areas are more likely to use the services.

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Apple’s top counsel: Our customers are ‘better protected from thieves and terrorists’

Here’s everything that has happened since a court order requiring Apple to disable an auto-erase function on one of the San Bernardino shooter’s phones was issued. The Obama administration says Apple can keep and destroy the software used to hack into the iPhone.

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It’s not just HTC: Samsung also pushes ‘notification ads’ to its customers

HTC isn’t the only phone manufacturer pushing so-called “notification ads” to its customers, as Samsung was also caught red-handed doing the same thing. It’s unknown whether this rather troubling and annoying practice will continue.

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