Posts Tagged: harassment
Final former eBay employee involved in bizarre EcommerceBytes harassment case pleads guilty
Earlier this week, David Harville, one of seven former eBay employees involved in a 2020 campaign to harass the creators of a newsletter critical of the e-commerce company, pleaded guilty to five federal felony charges, ending one of the most bizarre episodes in recent tech history.
In June 2020, the US Department of Justice charged six former eBay employees, including Harville, with conspiracy to commit cyberstalking and conspiracy to tamper with witnesses. Of the group, Harville was the final employee to admit involvement in the harassment campaign that targeted Ina and David Steiner, The Associated Press reported on Thursday.
In 2019, the Massachusetts couple published an article in their EcommerceBytes newsletter about litigation involving eBay. Responding to what they considered negative coverage of the company, the group carried out a harassment campaign that involved, among other actions, sending the couple a preserved fetal pig, live spiders and a funeral wreath. They also created fake social media accounts to send threatening messages to the Steiners and share their home address online.
According to the Department of Justice’s original 2020 filing, part of Harville’s involvement in the campaign included a plot to install a GPS tracking device on the Steiner’s car. Harville, alongside James Baugh, one of the other former employees charged in the scheme, carried with them fake documents allegedly designed to show the two were investigating the Steiners for threatening eBay executives.
Last July, a federal judge sentenced Philip Cooke, the first of the seven former employees convicted in the scheme, to 18 months in prison. At the time, US District Judge Allison Burroughs called the entire case “just nuts.” That same summer, the Steiners sued several eBay employees, including former CEO Devin Wenig, for carrying out a conspiracy to “intimidate, threaten to kill, torture, terrorize, stalk and silence them.” Wenig has denied having any knowledge of the campaign.
Twitter will recommend third-party apps for preventing harassment
Twitter is turning to outside developers for help in preventing harassment on its platform. Under a new experiment, the company will recommend third-party moderation apps as an additional measure users can take on top of the app’s built-in tools,
With the update, which was first reported by TechCrunch, Twitter will surface recommendations for a series of third-party apps when a user blocks or mutes another person. For now, the apps include Block Party, a tool that allows people to automatically block accounts likely to be the source of harassment; Bodyguard, which can automatically moderate replies; and Moderate, which helps users manage their mentions.
These tools have already been available, but Twitter users previously had to seek out these services to get them set up. Now, the company will recommend them in its app and website alongside its own blocking and muting tools.
As TechCrunch notes, the change is also the latest sign that Twitter is, once again, making inroads among third-party developers with whom it has sometimes had a tumultuous relationship. The moderation apps are just a handful of a broader set of third-party services Twitter is promoting as part of its revamped developer platform. Eventually, Twitter could recommend other specialized apps in various parts of its service, the company told TechCrunch, though it didn’t offer details.
Microsoft opened Activision acquisition talks three days after CEO harassment report
When Microsoft announced it would spend $ 68.7 billion to buy Activision Blizzard to bolster its Xbox gaming division, the news came as a surprise to many. For months, the troubled publisher had been in headlines stemming from the workplace sexual harassment lawsuit filed by California’s fair employment agency in July. The bad press hit a fever pitch on November 16th after The Wall Street Journal published a report that asserted Activision CEO Bobby Kotick had not only known about many of the incidents of sexual harassment that had occured at the company but had also acted to protect those who were responsible for the abuse.
Days after that article came out, Xbox chief Phil Spencer reportedly told employees he was “distributed and deeply troubled by the horrific events and actions” that allegedly took place at Activision Blizzard and that Microsoft would re-evaluate its relationship with the publisher. It’s one day after that email that Spencer called Kotick to start the process that would end with Microsoft announcing plans to buy Activision Blizzard some two months later, according to a US Securities and Exchange Commission filing first spotted by CNBC.
Starting on page 31 of the document, Microsoft devotes nearly 10 pages detailing the timeline of its talks with Activision. According to the filing, Spencer told Kotick during their November 19th phone call that “Microsoft was interested in discussing strategic opportunities” between the two companies and asked if he had time to talk to Microsoft CEO Satya Nadella the following day. That Saturday, November 20th, Nadella made it clear Microsoft hoped to purchase the publisher, stating the company was “interested in exploring a strategic combination with Activision Blizzard.”
It turns out the quick pace at which the talks moved was mainly due to all the other companies interested in buying up Activision Blizzard after its stock dived in November. At least four other companies contacted the publisher about a possible acquisition. None of them are named in the SEC filing. However, one notably wanted to just buy Blizzard. Activision didn’t move forward with that option because the company’s board of directors deemed the sale would have been too difficult to pull off.
The document also details the terms of the purchase agreement. If the deal doesn’t go through due to antitrust complications, Microsoft has agreed to pay Activision Blizzard a termination fee of up $ 3 billion. A few years ago, that’s a possibility Microsoft probably wouldn’t have had to worry about too much, but 2022 finds the company in a very different regulatory environment. At the start of the month, NVIDIA abandoned a $ 40 billion bid to buy ARM after the Federal Trade Commission sued to block the purchase. President Biden appointed Lina Khan, the Commission’s current chair, to the position on the strength of her experience in antitrust law. When the NVIDIA-ARM deal fell through, the agency specifically noted it was "significant" because it "represents the first abandonment of a litigated vertical merger in many years."
An update to our harassment policy
Over the last several years we have worked to improve the way we manage content on YouTube by quickly removing it when it violates our Community Guidelines, reducing the spread of borderline content, raising up authoritative voices when people are looking for breaking news and information and rewarding trusted creators and artists that make YouTube a special place. Today we are announcing a series of policy and product changes that update how we tackle harassment on YouTube. We systematically review all our policies to make sure the line between what we remove and what we allow is drawn in the right place, and recognized earlier this year that for harassment, there is more we can do to protect our creators and community.
Harassment hurts our community by making people less inclined to share their opinions and engage with each other. We heard this time and again from creators, including those who met with us during the development of this policy update. We also met with a number of experts who shared their perspective and informed our process, from organizations that study online bullying or advocate on behalf of journalists, to free speech proponents and policy organizations from all sides of the political spectrum.
We remain committed to our openness as a platform and to ensuring that spirited debate and a vigorous exchange of ideas continue to thrive here. However, we will not tolerate harassment and we believe the steps outlined below will contribute to our mission by making YouTube a better place for anyone to share their story or opinion.
A stronger stance against threats and personal attacks
We’ve always removed videos that explicitly threaten someone, reveal confidential personal information, or encourage people to harass someone else. Moving forward, our policies will go a step further and not only prohibit explicit threats, but also veiled or implied threats. This includes content simulating violence toward an individual or language suggesting physical violence may occur. No individual should be subject to harassment that suggests violence.
Beyond threatening someone, there is also demeaning language that goes too far. To establish a consistent criteria for what type of content is not allowed on YouTube, we’re building upon the framework we use for our hate speech policy. We will no longer allow content that maliciously insults someone based on protected attributes such as their race, gender expression, or sexual orientation. This applies to everyone, from private individuals, to YouTube creators, to public officials.
Consequences for a pattern of harassing behavior
Something we heard from our creators is that harassment sometimes takes the shape of a pattern of repeated behavior across multiple videos or comments, even if any individual video doesn’t cross our policy line. To address this, we’re tightening our policies for the YouTube Partner Program (YPP) to get even tougher on those who engage in harassing behavior and to ensure we reward only trusted creators. Channels that repeatedly brush up against our harassment policy will be suspended from YPP, eliminating their ability to make money on YouTube. We may also remove content from channels if they repeatedly harass someone. If this behavior continues, we’ll take more severe action including issuing strikes or terminating a channel altogether.
Addressing toxic comments
We know that the comment section is an important place for fans to engage with creators and each other. At the same time, we heard feedback that comments are often where creators and viewers encounter harassment. This behavior not only impacts the person targeted by the harassment, but can also have a chilling effect on the entire conversation.
To combat this we remove comments that clearly violate our policies – over 16 million in the third quarter of this year, specifically due to harassment.The policy updates we’ve outlined above will also apply to comments, so we expect this number to increase in future quarters.
Beyond comments that we remove, we also empower creators to further shape the conversation on their channels and have a variety of tools that help. When we’re not sure a comment violates our policies, but it seems potentially inappropriate, we give creators the option to review it before it’s posted on their channel. Results among early adopters were promising – channels that enabled the feature saw a 75% reduction in user flags on comments. Earlier this year, we began to turn this setting on by default for most creators.
We’ve continued to fine tune our systems to make sure we catch truly toxic comments, not just anything that’s negative or critical, and feedback from creators has been positive. Last week we began turning this feature on by default for YouTube’s largest channels with the site’s most active comment sections and will roll out to most channels by the end of the year. To be clear, creators can opt-out, and if they choose to leave the feature enabled they still have ultimate control over which held comments can appear on their videos. Alternatively, creators can also ignore held comments altogether if they prefer.
All of these updates represent another step towards making sure we protect the YouTube community. We expect there will continue to be healthy debates over some of the decisions and we have an appeals process in place if creators believe we’ve made the wrong call on a video.
As we make these changes, it’s vitally important that YouTube remain a place where people can express a broad range of ideas, and we’ll continue to protect discussion on matters of public interest and artistic expression. We also believe these discussions can be had in ways that invite participation, and never make someone fear for their safety. We’re committed to continue revisiting our policies regularly to ensure that they are preserving the magic of YouTube, while also living up to the expectations of our community.
— Matt Halprin, Vice President, Global Head of Trust & Safety
Taking a harder look at harassment
There have been a lot of questions over the last few days about our policies on harassment, particularly around two YouTube creators: Carlos Maza and Steven Crowder. These are important issues and we’d like to provide more details and context than is possible in any one string of tweets.
Since YouTube started 14 years ago, we have focused on providing a platform where anyone can broadcast themselves, connect with people, and share their voices and their experiences with the world. This has brought a lot of good — like Jouelzy, who founded the #smartbrowngirl movement to empower women of color, or MatPat, a gaming creator — who, along with his fans and other creators — raised over $ 200,000 to combat mental illness. But it has also created many challenges. One of the most important issues we face is around harassment. We enforce our policies here rigorously and regardless of the creator in question: In the first quarter of 2019, we removed tens of thousands of videos and accounts for violation of our policies on cyberbullying and harassment. We also removed hundreds of millions of comments, many of which were flagged and removed due to harassment.
That said, policies need to keep up with current problems. One particular challenge we face more and more these days is creator-on-creator harassment. It’s an issue that Susan addressed in her latest creator letter. We update our policies on an ongoing basis to make sure they’re current. Just today, we took another step in our fight against hate speech and our responsibility to reduce the spread of harmful borderline content. As mentioned, one of our upcoming projects will reexamine our harassment policy, as well.
As an open platform, we sometimes host opinions and views that many, ourselves included, may find offensive. These could include edgy stand-up comedy routines, a chart-topping song, or a charged political rant — and more. Short moments from these videos spliced together paint a troubling picture. But, individually, they don’t always cross the line.
There are two key policies at play here: harassment and hate speech. For harassment, we look at whether the purpose of the video is to incite harassment, threaten or humiliate an individual; or whether personal information is revealed. We consider the entire video: For example, is it a two-minute video dedicated to going after an individual? A 30-minute video of political speech where different individuals are called out a handful of times? Is it focused on a public or private figure? For hate speech, we look at whether the primary purpose of the video is to incite hatred toward or promote supremacism over a protected group; or whether it seeks to incite violence. To be clear, using racial, homophobic, or sexist epithets on their own would not necessarily violate either of these policies. For example, as noted above, lewd or offensive language is often used in songs and comedic routines. It’s when the primary purpose of the video is hate or harassment. And when videos violate these policies, we remove them.
Not everyone will agree with the calls we make — some will say we haven’t done enough; others will say we’ve gone too far. And, sometimes, a decision to leave an offensive video on the site will look like us defending people who have used their platforms and audiences to bully, demean, marginalize or ignore others. If we were to take all potentially offensive content down, we’d be losing valuable speech — speech that allows people everywhere to raise their voices, tell their stories, question those in power, and participate in the critical cultural and political conversations of our day.
Even if a creator’s content doesn’t violate our community guidelines, we will take a look at the broader context and impact, and if their behavior is egregious and harms the broader community, we may take action. In the case of Crowder’s channel, a thorough review over the weekend found that individually, the flagged videos did not violate our Community Guidelines. However, in the subsequent days, we saw the widespread harm to the YouTube community resulting from the ongoing pattern of egregious behavior, took a deeper look, and made the decision to suspend monetization. In order to be considered for reinstatement, all relevant issues with the channel need to be addressed, including any videos that violate our policies, as well as things like offensive merchandise.
In the coming months, we will be taking a hard look at our harassment policies with an aim to update them — just as we have to so many policies over the years — in consultation with experts, creators, journalists and those who have, themselves, been victims of harassment. We are determined to evolve our policies, and continue to hold our creators and ourselves to a higher standard.
—Chris Dale, YouTube
Jeffrey Tambor leaves Amazon’s ‘Transparent’ over harassment claims
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Federal judge’s ruling in sexual harassment cases deals setback to Uber
A federal judge ruled in two California cases that, even though Uber drivers are independent contractors, the company may still be liable in criminal cases. The court did not completely dismiss the charges against Uber in either case.
The post Federal judge’s ruling in sexual harassment cases deals setback to Uber appeared first on Digital Trends.
Skype protects users from harassment with new feature that hides IP address
To help protect users from harassment, Skype has added a new feature to its desktop and mobile apps that hides IP addresses by default. The company recommends that users update across all devices as soon as possible.
The post Skype protects users from harassment with new feature that hides IP address appeared first on Digital Trends.